Hello!

If you’ve landed on this page, it means that protecting your personal data is important to you. We want to assure you that we care about your privacy and it is important to us. For this purpose, we have implemented not only legal but also technical measures to further strengthen its protection.

§ 1 Who is the Administrator of your personal data?

The data administrator is INGRAIN LANGUAGE CENTRE LIMITED LIABILITY COMPANY, located in Warsaw, Milenijna 43 / 2, 03-130,NIP: 5242957112, REGON: 523855113, registered in the KRS under no. 0001006256, share capital 10,000.00 PLN. You can contact the Administrator by writing to the email address: info@ingrain.pl

§ 2 For what purpose do we collect your data and how long do we store it?

We may process your data for the following purposes:

Communication with you, including responding to questions sent via the contact form, email, etc.; Data will be processed based on the legitimate interest of the Administrator, in the form of communication with Site Users (Art. 6 (1) (f) GDPR). Your data will be processed no longer than until you object or until the business purpose ceases. Providing this data is voluntary, but at the same time necessary for communication with you. Data may also be processed during the archiving process for internal purposes, based on the legitimate interest of the Administrator (Art. 6 (1) (f) GDPR), until you object or until the business purpose ceases.

Conclusion of the contract and its execution (placing an order); establishment, defense, and pursuit of claims; fulfillment of legal obligations resting on the Administrator (including tax and archiving obligations); Data necessary for the conclusion and execution of the contract will be processed for the duration of the contract, including the time of exercising rights resulting from the contract, such as the right to claim under warranty (Art. 6 (1) (b) and (f) GDPR). Providing this data is voluntary, but at the same time necessary for the conclusion and execution of the contract.

Providing marketing information (including sending newsletters and information about services, products, promotions, free content via other tools, e.g., chatbot, phone); Data will be processed based on the legitimate interest of the Administrator, in the form of marketing products and services of the Administrator (Art. 6 (1) (f) GDPR). Data will be processed no longer than until you object or until the business purpose ceases – whichever occurs first. Providing data is voluntary, but necessary to receive marketing/commercial information.

Administration and management of the website and groups on social media platforms (including Facebook (Meta), Instagram, LinkedIn), in the case of processing data on social media platforms, including communication and directing marketing content; This data will be processed only when you decide to: like the page/join the group/select the “Follow” option or otherwise leave your data on the platform managed by me, for example, by posting an entry or comment. Data will be processed for the duration of the page/group’s existence or until you object, which can occur by unclicking the “Like”, “Follow” option, deleting the comment/post, or in another way provided within the platform/page or by contacting me. Please be informed that the rules relating to the page/fanpage/group are set by the Administrator, while the rules for using the social media platform on which the page/fanpage/group is located are determined by the entity managing these platforms.

Analytical and statistical purposes; Processing data for analytical and statistical purposes involves analyzing data automatically collected when using the website, including cookies. Data is processed based on the legitimate interest of the Administrator, aimed at adjusting the content of the Site to the User’s preferences and optimizing the use of the Site; creating statistics that help understand how Users use the Site, which enables improving its structure and content (Art. 6 (1) (f) GDPR). Data may also be archived for internal and statistical purposes, based on the legitimate interest of the Administrator (Art. 6 (1) (f) GDPR), until you object or until the business purpose ceases.

Recovering abandoned carts; If you do not complete an order, you will receive a reminder of the started but not finalized order. Data will be processed based on the legitimate interest of the Administrator, in the form of serving potential Customers and actual Customers (Art. 6 (1) (f) GDPR). These data will be processed for the time necessary to achieve business purposes or until objection.

Posting comments; Data visible on our Site next to the posted comment is processed by us to administer the Site and its service, and also serves to communicate with you based on the legitimate interest of the Administrator (Art. 6 (1) (f) GDPR), for the time necessary to achieve business purposes or until objection.

Promotion and marketing; When you provide us with your data, especially in the form of feedback regarding a product or service, including data on image, it will be processed based on the legitimate interest of the Administrator for marketing purposes, to improve the quality of services and products and to promote the Administrator’s services and products. These data will be processed for the period necessary to achieve business purposes or until objection. Providing data is voluntary.

Sensitive data collection; Sensitive data is collected to execute the contract and its proper performance – based on your explicit and voluntary consent (Art. 9 (2) (a) GDPR) – until the business purpose ceases or consent is withdrawn. Providing data is voluntary but necessary for proper contract execution.

Recruitment; Data may be processed for the time necessary for the recruitment process and contract conclusion (Art. 6 (1) (b) and (c) GDPR), and in the case of additional data voluntarily provided – based on your consent. They may also serve future recruitment purposes – based on your consent – for a maximum period of 3 years (this period is counted from the end of the year in which the application was acquired). Providing personal data is voluntary, but providing certain data may be necessary for recruitment or contract conclusion. The consequence of not providing these data will be the inability to undertake the above actions.

§ 3 Who may we share your data with?

We share your data with other entities only when it is necessary to achieve the processing purposes mentioned in §2 and only to the extent necessary for this purpose. As a rule, we collect and process only the data that you have provided us, with the exception of data collected automatically (cookies). More about cookies can be found in §7.

If necessary, your data may be transferred to entities we cooperate with to achieve the above purposes, especially to hosting company, IT company/website management entity, accounting services company, invoice program provider, newsletter service provider, cloud services provider, marketing services entities, administrative services entities, consulting services entities, subcontractors, lawyers, couriers or postal operators, training platform, social media platform, customer service platform, appointment scheduling platform, product or service provision platform, and other entities supporting the Administrator in processing purposes.

As a rule, data will not be transferred outside the European Economic Area (EEA), except in situations described below. In other cases, if data is transferred outside the EEA, it will be based on your consent, standard contractual clauses, or other safeguards provided in the GDPR, after fulfilling the information obligation.

Services provided by Google or Facebook (META) are, as a rule, performed by entities based in the European Union. However, given the global nature of these entities, your data may be transferred to the USA, in connection with their storage on American servers (in whole or in part). Regardless, Google and Facebook have implemented safeguards in accordance with GDPR requirements to protect personal data, by applying standard contractual clauses. More information about the data processing principles of these providers can be found in the Privacy Policies of each entity.

§ 4 What rights do you have?

In connection with the GDPR, you have the right to access your personal data, rectification of personal data, deletion of personal data, restriction of processing of personal data, objection to the processing of personal data, transfer of personal data, withdrawal of consent for processing; withdrawing consent does not affect the legality of the processing that was carried out before its withdrawal. Detailed information about these rights is found in the GDPR regulation, i.e., the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).If you believe that your personal data is being processed in violation of the law, you have the right to lodge a complaint with the President of the Personal Data Protection Office. However, I encourage you to contact me first to clarify any doubts.

§ 5 Is your data profiled?

The Administrator analyzes personal data in an automated manner, using tools provided by software suppliers (e.g., through statistics, history), only to the extent that does not have any legal effects on you or significantly affects your situation, including guaranteed rights and freedoms. The purpose of processing data in an automated manner is to understand the preferences of Users (more information about the analysis can be found in §7 Cookie Policy).

§6 Applicable laws in the field of personal data

In matters not regulated, the relevant provisions of law apply, including European law (e.g., GDPR).

§ 7 Cookie Policy

The site does not automatically collect any information, except for information contained in cookies. These data are collected in a way that does not allow user identification, so-called anonymous data.

Cookies (“ciasteczka” in Polish) are computer data, specifically text files, that are stored on the end user’s device of the Site and are intended for use with the Site. Cookies usually contain the name of the website they come from, the storage time on the end device, and a unique number.

Cookies are used to: adjust the content of the Site to the user’s preferences and to optimize the use of the Site; they are also used to create statistics that help understand how Users use the Site, which enables improving its structure and content.

You can make changes to your cookie settings yourself. In many cases, the web browser by default allows the storage of cookies on the User’s end device. Detailed information about the possibility and ways of handling cookies is available in the software settings (web browser). The lack of consent to cookies may limit the functionality of some features on the Site.

The Administrator uses technologies that monitor the actions taken by the User within the Site:

• Facebook conversion pixel (Meta) provided by Meta Platforms Ireland Limited – for managing ads on Meta and conducting remarketing activities; Facebook Pixel is a piece of code published on the website, which allows reaching the target group based on data of people who have used the website. Therefore, within the Facebook Pixel function, it is possible to display published ads on Meta portals exclusively to portal users who have shown interest in products or services or have common factors with such people. These data are processed based on the legitimate interest of the Administrator (Art. 6 (1) (f) GDPR). Detailed information about the Facebook Pixel can be found on the Facebook (Meta) Privacy Policy page.
• Google tools, including Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data obtained from using these tools are used for analyzing the Site’s statistics. Google Analytics uses its own cookies to analyze the actions and behavior of the Site’s Users. These files are used to store information, e.g., from which website the User came to the current web page. They help improve the Site. These data are processed based on the legitimate interest of the Administrator (Art. 6 (1) (f) GDPR). Detailed information about Google Analytics can be found on the page: Google tools usage policy.

§ 8 Social Media Plugins 

On the Site, plugins, widgets, and other social media tools provided by platforms such as Facebook (Meta), Instagram, TikTok, YouTube, LinkedIn are used. The rules for processing personal data are described directly on the pages of these Service Providers.

§ 9 Co-management

Data processed for the purposes of statistics collected via the Facebook (Meta) platform are co-managed by the Administrator and Meta Platforms Ireland Limited, located at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as the Co-administrator. Detailed rules regarding the co-management of data, including information on the rights available, have been described on the Privacy Policy page.

Data processed within the LinkedIn platform are co-managed by the Administrator and LinkedIn Ireland Unlimited Company, address: Legal Dept. (Privacy Policy and User Agreement), Wilton Place, Dublin 2, Ireland, hereinafter referred to as the Co-administrator. Detailed rules regarding the co-management of data, including information on the rights available, have been described on the Privacy Policy page.

The Administrator processes data based on the legitimate interest of the Administrator, which involves conducting analyses of User activity and preferences, in order to improve the functionalities and services provided. In matters related to personal data, one can contact both the Administrator and the Co-administrator.

In the event of any disputes, misunderstandings, or discrepancies between the English translation and the original Polish version of this document, the Polish version shall prevail as the authoritative and binding version for resolving any issues.